The Innovative Team Award
Ministry of Health (KSA)
Kingdom of Saudi Arabia
Using the Design Thinking Innovation Methodology, we’ve constructed the idea of 3D-ePMO. 3D-ePMO ensures the unity of MoH and allows process and communication in MoH to work and flow in a 3D motion.
The ministry works in 3 axes:
Y-axis (Strategy to Execution): This vertical communication channel focuses on the Operational Plan, which allows leadership to simply monitor all strategic KPIs identified by each deputyship and regional directorate.
X-axis (Linkage/Joint Forces): This horizontal channel resolves the lack of alignment that exists between deputyships when it comes to project interdependencies. We have introduced the idea of assigning account managers in each deputyship that offers shared services to manage and accelerate execution.
Z-axis (Unification):Here is where the Y-axis lands; as it passes through the x-axis (deputyships), and diagonally cascades onto the regional directorates. Every deputyship assigns and communicates its strategic goals, KPIs and related projects to all 20 directorates in order for execution.